Current Vacancies

All our current opportunities are advertised on this page.

If you're interested in a career with us, but do not see a suitable vacancy, contact us directly by sending us an email to either our UK or Gibraltar HR team. 

Key Responsibilities

As a full stack developer, you will form part of a small and dynamic team focusing exclusively on the design, development, testing and maintenance of bespoke software systems. You will demonstrate a passion for good design and coding practices, and a desire to develop new bold ideas, whilst maintaining the highest levels of performance and security.

Software engineers are expected to have a background or experience in an agile development environment,software architecture, and product and project management skills.

You will be responsible for: 

  • Researching, designing and writing new software programs 
  • Develop existing programs by analysing and identifying areas for modification, and presenting ideas for system improvements
  • Work closely with analysts, designers, staff and end users
  • Produce detailed technical specifications
  • Use test driven development, acceptance and regression tests to ensure feature quality in controlled, real situations before going live
  • Maintain the systems once up and running through monitoring, performance optimisation and correcting software bugs etc.
  • Continually update technical knowledge and skills through self-learning, investigating new technologies, and accessing new applications.
Desirable Candidate
  • Preferably 3+ years developing back/mid office business systems, and consumer facing web-based applications 
  • BS/MS degree in Computer Science, Engineering or a related subject an advantage 
  • Proven software development experience in server-side technologies including C#, PHP and Node.js 
  • Comfortable with web-based technologies including HTML5, CSS, JavaScript, Typescript, AJAXExposure to SOAP and RESTful APIs 
  • Understanding of responsive design frameworks such as bootstrap 
  •  Knowledge of MVC software architecture and frameworks incl. ASP.NET, Angular, MVC and/or Laravel 
  • Exposure to version control systems preferably GIT Automated testing using a variety of MS Test, NUnit, CodedUI, Selenium and Jasmine would be useful 
  • Working within standard DevOps processes & procedures 
  • Excellent relational database skills with MySQL and/or Microsoft SQL Server 
  • Knowledge of document orientated database structures such as MongoDB, CouchDB 
  • Solid Cloud experience, preferably in Azure and Azure DevOps environments 
  • Understanding of common web security threats and vulnerabilities, and how to reduce their risks 
  • Knowledge of Information Security best practices 
  • Strong communication skills 
  • A meticulous and organised approach to work with an eye for detail and identifying problems 
  • Logical, analytical and creative approach to meeting user and system requirements 
  • Ability to work in a team and alone to manage own workload 
  • An understanding of business, business processes and commercial awareness 
  • History of developing successful business applications
Key Responsibilities
The Housekeeping Supervisor’s role is to assist and support the Executive Housekeeper in the running of the housekeeping department. With the guidance and direction of the Executive Housekeeper, the aim is to ensure the highest standards of cleanliness of the hotel, including all guest rooms, public areas, food & beverage outlets, banquet facilities, back of the house and swimming pool grounds and other guest facilities.

You will be responsible for: 
  • Supervising housekeeping operations such as cleaning and upkeep of the product whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
  • Inspecting daily the cleaning of guest rooms, public areas and takes corrective measures in order to meet Standards in terms of cleanliness and general upkeep of the product.
  • Coordinating housekeeping duties with other hotel departments to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
  • Supervising productivity and cost control.
  • Using the PMS to enable an effective day to day housekeeping operation.
  • Carrying out monthly stock takes.
  • Keeping  the Lost and Found items available and up to date.
  • Supervising linen inventory and guest supplies and raises any requirements to the Executive Housekeeper for ordering of supplies as necessary to meet quality standards and hotel business needs. 
  • Accomplishing a set of administrative duties as directed by the Executive Housekeeper which include attending meetings, updating rosters, stock control sheets, coordinating laundry and dry cleaning services, raising requirements for ordering cleaning and guest supplies and any other job specific functions in line with operational requirements.
  • Carrying out any other reasonable tasks and instructions requested by the Executive Housekeeper or management.
Desirable Candidate
Qualifications 
  • Equivalent of a College Diploma in any related field such as Administration or Hotel Management
  • 3 to 5 years experience in a housekeeping management position, in a four-star hotel.
Competencies (Management/Leadership)
  • Building teamwork
  • Developing others
  • Motivating others
  • Planning/ Organization
  • Problem solving & Decision making
Task Achievement 
  • Adaptability/ Flexibility
  • Concern for quality
  • Initiative
  • Oriented to achieving optimum productivity
Relationships 
  • Teamwork/ Cooperation
  • Cross cultural sensitivity
  • Interpersonal skills
  • Customer service orientation
Technical Competencies 
  • Operational knowledge of housekeeping equipment
  • Knowledge on how to clean different fabric materials
  • Knowledge of chemicals
Individual Characteristics
  • Analytical thinking
  • Integrity
Other Skills 
  • Fluency in English. Spanish language is preferable
  • Computer skills on Excel, Word and the hotel’s PMS
  • Numeracy
Key Responsibilities
The principle role is that of assisting the Reservations Manager in maximising hotel bookings and peripheral revenues. In addition to this, the RA is responsible for assisting in meeting and greeting guests, handling guest requests and complaints, and ensuring maximum guest satisfaction and recognition to ensure return business for the hotel according to the Hotel’s standards and operating procedures.

  • Assists the Reservations Manager with all activities relating to Guest Relations, including welcoming of VIP guests, ordering flowers, preparing welcome, and special occasions cards.
  • Assists in verifying all VIP rooms and Suites prior to arrival of guests to ensure they are set up according to our standards. For example, checking that amenities are delivered to the rooms, flowers have been sent, and coordinate other requirements to be done with Room Service, Housekeeping and / or Engineering Departments.
  • Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests. 
  • Reviews and deals with daily reservations.
  • Records and processes in-coming reservations.
  • Records and processes group reservations.
  • Ensures all facts of a reservation have been handled. Example: Transportation, Amenity and special requirements etc.
  • Be aware of rate changes/ special offers/ promotions/close out dates.
  • Monitors reservation levels and informs Rooms Division Manager on current and future occupancies/rates.
  • Prepares reservation reports.
  • Sells the hotel and other products and services using up-selling techniques.
  • Proactively engages in maintaining all social media channels up to date and relevant to the activities and promotions of the hotel.
  • Maintains high level of telephone skills to meet the hotel’s standard.
  • Answers incoming telephone calls and carry out telephone sales.
  • Ensures all guest requests are responded to immediately.
  • Maintains a high level of product and service knowledge in order to explain and sell services and facilities to guests.
  • Ensures correct and relevant information is given to operating departments so that customer’s expectations are satisfied.
  • Covers the position within the rostered hours to include weekends according to demand and business trends.
Desirable Candidate
Management/Leadership 
  • Building teamwork
  • Motivating others
  • Organisational skills 

Task Achievement 
  • Concern for quality 
  • Initiative
  • Results oriented 

Relationship 
  • Teamwork/Cooperation
  • Interpersonal skills 
  • Customer service orientation 
  • Outgoing friendly personality 

Communication 
  • Listening and oral skills
Uniform will be issued for the purpose of this role, it is expected that the employee will maintain this in a good and presentable state. Meals will be provided whilst on duty.
Key Responsibilities
  • To support the Group People Director in driving the people strategy within all Bland Group sites encompassing responsibility for the welfare of all employees across the business in accordance with HR legal and Company procedures.
  • To proactively manage the recruitment process in line with policy and procedure for all vacancies within the operational area. Including the developing of adverts, participation in short listing applicants with Managers and participating in the interview process. Ensuring cost effective and best practice recruitment methods are employed.
  • To provide advice and support to Managers and staff on Company policies and procedures, employment law, disciplinary and grievance issues and general staff issues. Ensuring a fair and equitable approach is promoted at all times. Support line management with the performance management or disciplinary process when required.
  • To monitor and conduct regular absence management reviews, enabling line managers to manage their employee’s absence in a fair and equitable manner. 
  • Manage and monitor the maternity process and all associated administration.  
  • To run regular statistical reports from HR system (e.g. absence and labour turnover) in addition to any adhoc reports on request.
  • To assist the Group People Director with ad-hoc projects as required. 
  • To assist with the writing and distribution of staff notices, bulletins and any other Company communications.
  • Keep up to date with employment law and assess impact of new legislation. 
  • Work with the Group People Director to develop the HR service to the company. 
  • Alongside the Group People Director, work with Managers to improve consultation and communication. 
  • Build good working relationships with staff representatives.
  • To ensure the highest level of confidentiality at all times.
Desirable Candidate
  • Experience within an HR department preferably at Advisor level
  • Educated to degree level or equivalent
  • CIPD qualified or working towards qualification
  • Solid up to date knowledge of employment law
  • Excellent communicator with the ability to deal with people at all levels
  • Recruitment experience required
  • Positive and self-motivated
  • Assertive
  • Proven influencing skills
  • Adaptable
  • Good presentation skills
  • Psychometric testing qualified a benefit
  • Computer Literate
Information contained therein is not exhaustive but describes key elements of the function.

Closing Date 10th May 2019.