Current Vacancies

All our current opportunities are advertised on this page.

If you're interested in a career with us, but do not see a suitable vacancy, contact us directly by sending us an email to either our UK or Gibraltar HR team. 

Key Responsibilities
Skybreak are looking for a customer service and sales agent to join our Service Centre at Gatwick Airport. Representing both airlines and passengers at the airport, this is a varied role in which the successful candidate will be required to liaise with passengers, handling agents, airlines and other key airport partners.

Working in a lively and sometimes challenging environment you should be able to confidently to manage your tasks and work pro-actively with your team. 

You should be professional, self-motivated with excellent communication skills and a positive working attitude to engage with both your colleagues and customers. You should demonstrate a passion for delivering the highest level of customer service at all times.

Responsibilities of the role include:

Providing assistance and support to passengers whose travel plans have been disrupted by providing excellent service and finding solutions to meet their needs.
Facilitating the service requirements of our airline and tour operator partners, including but not limited to:

Actioning Ticket changes
Excess Collections
Disruption Assistance
Representation at check-in and VIP services as required
Pre and post flight administration duties

Desirable Candidate

Providing assistance and support to passengers whose travel plans have been disrupted by providing excellent service and finding solutions to meet their needs.

Facilitating the service requirements of our airline and tour operator partners, including but not limited to:

Actioning Ticket changes
Excess Collections
Disruption Assistance
Representation at check-in and VIP services as required
Pre and post flight administration duties

Pro-actively work with the company to explore and maximise commercial opportunities.


Candidate Requirements:

Previous Experience in a customer service role (preferred but not essential)
A desire for delivering excellent customer service
Strong written and verbal communication skills are essential
Attention to detail
Basic geographical knowledge 
Previous experience in a travel industry role would be an advantage
Educated to a minimum of GCSE level


Part Time Vacancy 
14hrs per week with opportunity to work overtime.
Shift Pattern; 3 on 3 off 
Hours: 04:00 - 08:00
Rate of pay: £9.25 per hour 
Holiday, Car Park and Uniform included.


Please send all applications with your CV and a covering letter to; recruitment@skybreak.com 

Closing Date: 11 October 2019.
Key Responsibilities

As a full stack developer, you will form part of a small and dynamic team focusing exclusively on the design, development, testing and maintenance of bespoke software systems. You will demonstrate a passion for good design and coding practices, and a desire to develop new bold ideas, whilst maintaining the highest levels of performance and security.

Software engineers are expected to have a background or experience in an agile development environment,software architecture, and product and project management skills.

You will be responsible for: 

  • Researching, designing and writing new software programs 
  • Develop existing programs by analysing and identifying areas for modification, and presenting ideas for system improvements
  • Work closely with analysts, designers, staff and end users
  • Produce detailed technical specifications
  • Use test driven development, acceptance and regression tests to ensure feature quality in controlled, real situations before going live
  • Maintain the systems once up and running through monitoring, performance optimisation and correcting software bugs etc.
  • Continually update technical knowledge and skills through self-learning, investigating new technologies, and accessing new applications.
Desirable Candidate
  • Preferably 3+ years developing back/mid office business systems, and consumer facing web-based applications 
  • BS/MS degree in Computer Science, Engineering or a related subject an advantage 
  • Proven software development experience in server-side technologies including C#, PHP and Node.js 
  • Comfortable with web-based technologies including HTML5, CSS, JavaScript, Typescript, AJAXExposure to SOAP and RESTful APIs 
  • Understanding of responsive design frameworks such as bootstrap 
  •  Knowledge of MVC software architecture and frameworks incl. ASP.NET, Angular, MVC and/or Laravel 
  • Exposure to version control systems preferably GIT Automated testing using a variety of MS Test, NUnit, CodedUI, Selenium and Jasmine would be useful 
  • Working within standard DevOps processes & procedures 
  • Excellent relational database skills with MySQL and/or Microsoft SQL Server 
  • Knowledge of document orientated database structures such as MongoDB, CouchDB 
  • Solid Cloud experience, preferably in Azure and Azure DevOps environments 
  • Understanding of common web security threats and vulnerabilities, and how to reduce their risks 
  • Knowledge of Information Security best practices 
  • Strong communication skills 
  • A meticulous and organised approach to work with an eye for detail and identifying problems 
  • Logical, analytical and creative approach to meeting user and system requirements 
  • Ability to work in a team and alone to manage own workload 
  • An understanding of business, business processes and commercial awareness 
  • History of developing successful business applications
Key Responsibilities

We are looking for a Network & Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a small and dynamic team that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Responsibilities

• Manage and monitor all installed systems and infrastructure (cloud and physical)
• Proactively ensure the highest levels of systems and infrastructure availability
• Install, configure, test and maintain both cloud and physical network devices, servers, operating systems, application software and system management tools
• Participate in the design of information and operational support systems incl. redundant and high availability server, network, VoIP and mass storage deployments.
• Evaluate systems, as well as overall architecture and performance, to recommend improvements.
• Write and maintain custom scripts to increase system efficiency and minimise human intervention
• Design and maintain disaster recovery plans, and enforce backup and archival procedures.
• Design, implement and promote high levels of security practices and procedures across all systems and data.
• Manage and document system configurations.
• Maintain operational logs, change control logs, and documentation surrounding daily activities.
• Oversee all Hardware and Software Procurement and Asset Inventory processes
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution

Desirable Candidate

• BS/MS degree in Computer Science, Engineering or a related subject an advantage
• Exposure to managing, handling, installing and connecting computer hardware components such as servers (HP, IBM, Dell), network devices (switches, routers, firewalls), and storage arrays
• Proven working experience in installing, configuring and troubleshooting high availability Windows and UNIX /Linux based environments.
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Experience working with virtualization technologies and systems (e.g., VMware, Hyper-V)
• Experience in configuring and managing monitoring systems (incl. Nagios, Zabbix, OpenNMS, Netflow)
• Solid networking knowledge (OSI network layers, TCP/IP)
• Proven working experience with network switches, firewalls and large WiFi deployments (Cisco, Unifi).
• Configuring and maintaining VPN technologies and configurations an advantage (OpenVPN, IPSec)
• Working with VoIP systems including SIP and IP telephony solutions (Avaya, 3CX)
• Knowledge of mass storage systems including SAS, SATA, RAID arrays, volumes, LUNs, iSCSI, NFS and SMB protocols, and Block and File level Snapshot technologies.
• Experience working with high availability DAS, NAS, SAN architectures (e.g., HP MSA, QNAP, Synology)
• Knowledge of Information Security best practices and applying them to large and distributed systems• Solid Cloud experience, preferably in Azure, Office 365 environments