Board & Key Staff
The Rock Hotel
News & Community
Western Mediterranean Businesses
News & Community
May, 06 2022
Hovertravel is the first cross-Solent ferry operator to recognise the Hidden Disabilities Sunflower
Hovertravel has announced that it will officially recognise the Hidden Disabilities Sunflower. Customers can choose to wear a Sunflower lanyard as an indication that they may require additional support, assistance or simply a little more time while travelling. This announcement further enhances Hovertravel’s award-winning accessibility initiative HoverCare.
Neil Chapman, managing director of Hovertravel explains: “Our commitment to accessibility has been certified by the government and our HoverCare imitative has been commended by regional and national award schemes.
By partnering with the Hidden Disabilities Sunflower we are continuing on our journey to make hovercraft travel accessible to all and we want to become the cross-Solent ferry of choice for customers with visible and invisible disabilities.”
Hovertravel’s teams have added Hidden Disabilities Sunflower bespoke video training on the company’s intranet so employees have already gained a better understanding of what an invisible disability is and how to become more confident to approach and support customers wearing a Sunflower lanyard.
Paul White, CEO of Hidden Disabilities Sunflower added:
“We are impressed at the depth and scope of Hovertravel’s commitment to accessibility and feel that the Sunflower perfectly aligns to the highly commended HoverCare initiative. Sunflower wearers with non-visible disabilities will travel with confidence in the knowledge they will be met with kindness, patience and understanding by Hovertravel crew on their journey across the Solent.”
In 2020 Hovertravel was awarded ‘Leader’ level in the Government’s Inclusive Transport Leaders Scheme. The Leader level is the top level of accreditation in the scheme, with Hovertravel being one of two companies recognised at this level, alongside Brighton & Hove Buses.
Hovertravel is the only marine transport operator and only ferry operator to be accredited in the scheme. Having launched HoverCare in 2016, the Isle of Wight ferry company has developed the initiative from a series of comprehensive internal training procedures into a company-wide approach which regularly shares best practice with other businesses.
View all News & Community
More Stories from Hovertravel
July, 12 2022
Hovertravel announces additional late night flights to support...
As in previous years, Hovertravel is again adding extra flights to its timetable to support Isle of...
June, 07 2022
Hovertravel partners with Portsmouth Pride
Hovertravel has partnered with Portsmouth Pride to show support for the LGBTQ+...
May, 30 2022
Hovertravel dedicates 70-mile flypast to Queen
To celebrate this once-in-a-lifetime Platinum Jubilee, Hovertravel has organised a unique marine...
May, 13 2022
Hovertravel celebrates a successful season of late-night Pompey FC...
For the 2021/22 football season Hovertravel has operated a record number of late night flights with...
April, 27 2022
Hovertravel recognised for Island Rescue Patient Transfer Service
Hovertravel won a silver award at Tourism South East’s 2021/22...
March, 31 2022
Hovertravel awarded part of Government’s £1 Million accessibility...
Hovertravel has been awardeda...
March, 22 2022
Hovertravel partners with Go Taxi to offer e-taxis to customers
Hovertravel has teamed up with Go Taxi to provide easy and simple e-taxi booking for their...
March, 17 2022
Red noses on hovercraft for Comic Relief
Hovertravel, the world’s onlyyear-round scheduled...
February, 25 2022
Hovertravel shortlisted in Beautiful South awards
Take a look into our evolution
Take a look back in time from 1810
Find out more about our key people