OK, I agree with this
Board & Key Staff
The Rock Hotel
News & Community
Western Mediterranean Businesses
News & Community
October, 11 2019
Hovertravel opens its doors for World Sight Day
Hovercare, the Hovertravel initiative to make hovercraft accessible for all, used World Sight Day to open its terminals and craft to those who are blind or partially sighted.
HoverCare Ambassador Andy Parnell explains: “We want to make people comfortable and confident about travelling with us, so we gave a detailed explanation of the measures in place to help customers. These include the choice of a ramp or steps, both with hi-visibility handrails, reserved Hovercare seats on the craft and our recently introduced large-print timetables.”
This Try Before You Fly experience had a different format to previous events, starting with an introduction at the Southsea terminal and then incorporating guided boarding for an operational flight with commentary through the crossing and then a return flight back to Southsea with the opportunity to ask questions.
There were enquiries about how luggage is handled, how to get the large print timetable and how to apply for a Hovercare card – all answered by the Hovercare ambassador, Andy, who added: “As much as we run these events to answer questions and encourage all customers to travel, we also always learn from direct communication with the attendees. We know that our Hovercare initiative will be constantly adapting to customers’ needs and we use feedback from these events to evolve our service.”
View all News & Community
More Stories from Hovertravel
April, 03 2020
Hovertravel helping hands across the water
The Isle of Wight Gin Distillery is using Hovertravel to speed its Wight Wash hand sanitiser across the Solent.
April, 01 2020
Isle of Wight ferries co-operate to maintain critical lifelines
Following the announcement that Wightlink is suspending the Fast Cat from Ryde Pier
March, 25 2020
HoverBus keeps transport connected for essential travel
Hovertravel’s HoverBus timetable has been revised to match the hovercraft’s new hourly timetable.
March, 23 2020
Keeping flying for the Island key workers and supplies
Following the Prime Minister’s statement that transport is “important for the delivery of crucial public services”
March, 19 2020
Hovertravel introduces Hover Flexibility
Hovertravel has announced some temporary changes to its usual terms and conditions to help customers at this challenging
March, 10 2020
Voting opens for Hovertravel’s Lorry Middleton as England Tourism...
Voting has opened for the England’s Tourism Superstar with Hovertravel’s Lorry Middleton is in the running.
March, 05 2020
Hovertravel promotes Isle of Wight Food scene
Hovertravel has launched its Isle of Wight Food & Drink brochure.
March, 05 2020
Hovertravel wins Corporate Social Responsibility Award
Hovertravel has won the Corporate Social Responsibility Award at the Portsmouth Business Excellence Awards.
February, 29 2020
Hovertravel favourite shortlisted for top award
For the second time in two years, an Isle of Wight employee has been recognised for their outstanding work.
Take a look into our evolution
Take a look back in time from 1810
Find out more about our key people