Company
About
History
Evolution
Chairman's Message
Board & Key Staff
The Board
Key Staff
Careers
Current Vacancies
Our Business
United Kingdom
Griffon Hoverwork
Hovertravel
Skybreak
The Beehive
Western Mediterranean
Blands Travel
Calpe Lounge
The Rock Hotel
OSG
Gibair
General Aviation
Travel Link
BG Tec
News & Community
Contact
UK Businesses
Western Mediterranean Businesses
News & Community
Skybreak
February, 23 2017
Leading airport customer service business recognised in UK Governments Top 100 Apprentice Employers List
Your Service Centre Gatwick, in partnership with Skybreak, has been announced in the Top 100 Apprenticeship Employers List. One of just two travel companies, Your Service Centre Gatwick is the only airport business to be featured on the prestigious list.
Lecia Taylor, Director at Your Service Centre Gatwick, said: As the only airport business on the Top 100 list, we are very proud that the dedication and hard work of our apprenticeship team has been recognised by the UK Government.
Our inclusion in the Top 100 Apprenticeship Employers List demonstrates how a service based business can deliver significant value to both the individual apprentices and the employer. We have been able to introduce apprentices into the very challenging airport environment and they have helped us provide world class customer service to travellers at exactly the time and place this assistance is most needed.”
Your Service Centre Gatwick’s team of six apprentices, led by a mentor, are responsible for delivering five star customer service to passengers passing through Gatwick Airport. Ensuring they are readily available, the team communicate with passengers, over the telephone or via email acting as the front face of the business, effectively communicating between our customer service agents and the passenger during periods of high traffic.
The Top 100 Apprenticeship Employer list is compiled annually and features businesses that entered the National Apprenticeship Awards 2016, and have been selected as having displayed the very highest standards of excellence in employing apprentices.
Praising the apprentice team at Your Service Centre Gatwick, Lecia Taylor added:, “Our apprentices have a real impact on our business performance, delivering skilled assistance to passengers on a daily basis and providing a meaningful contribution to the overall well-being of the Gatwick Airport customer.”
View all News & Community
More Stories from Skybreak
Skybreak
April, 02 2020
Skybreak keeps travel and information flowing
Skybreak, which describes itself as the travel agent at the airport.
Skybreak
March, 11 2020
Skybreak partners with Turkish Airlines
Skybreak, the UK’s leading independent airport representation company, has announced that Turkish Airlines
Skybreak
February, 21 2020
Teleticket returns to Sharm El Sheikh
After a UK Government flight ban of four years, Teleticket, the agent friendly flight consolidator.
Skybreak
February, 11 2020
Skybreak team visits Alitalia at London City Airport
A team of five agents from Skybreak, the UK’s leading airport representation company.
Skybreak
January, 28 2020
Free reusable water bottles for staff at Skybreak
Skybreak, the UK’s leading airport representation company, is helping its staff get involved.
Skybreak
January, 14 2020
Skybreak donates to Crawley Open House
Skybreak, the air travel recovery specialist based at Gatwick Airport, has donated a trolley-load of food.
Skybreak
December, 09 2019
Skybreak hands big cheque to local charity
Skybreak, the specialist airport representation company headquartered at Gatwick Airport.
Skybreak
November, 29 2019
The champions of airport care
7,000 hours each year for the past 25 years, there has been a team of highly trained travel experts at Gatwick Airport.
Skybreak
July, 03 2019
Naomi Chrisholm features on the cover of Gatwick’s “Your Magazine”
Talking about her job at Skybreak, the magazine is circulated to all staff at Gatwick Airport.
1
2
3
next
Take a look into our evolution
Take a look back in time from 1810
Find out more about our key people