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January, 29 2020
Reviewers praise Hovertravel
Hovertravel has been proudly displaying its Trip Advisor Certificate of Excellence in its terminals and onboard its craft. With a score of 4.5 stars from 728 reviews, Hovertravel has maintained its reputation as an exceptional experience with outstanding customer service.
Loretta Lale, Head of Commercial, adds: “We welcome all feedback and are grateful to all those customers who take the time to give us a review. It obviously helps the millions of other Trip Advisor users but also helps us to learn and we share the comments across all our teams. Alongside delivering the reliability, punctuality and onboard experience of our flights, we aim to exceed the customers’ expectations in terms of being a friendly, accessible service. Many of our reviews praise our staff and their polite, helpful attitude.”
Hovertravel is the world’s only year-round passenger hovercraft service and independent sites like Trip Advisor help to provide extra information about the experience. With a large proportion of international visitors and customers who wish to tick a hovercraft flight off their bucket lists, Hovertravel encourages its customers to share as much detail about their experience as possible.
Hovertravel can be also be reviewed on Facebook and Euan’s Guide.
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More Stories from Hovertravel
February, 25 2020
Hovertravel chosen as Govt Case Study
Hovertravel’s accessibility initiative, HoverCare, has been chosen by the UK Government.
February, 21 2020
Hovertravel helps recruit tourism ambassadors
Hovertravel has hosted the first wave of new Visit Isle of Wight Travel Ambassadors to start their induction.
February, 20 2020
Hovertravel apprentice wins Star Award
Joshua Sheekey, a Hovercraft Handling Agent at Hovertravel, has achieved the Star Award for customer service.
February, 17 2020
Hovertravel adds extra fun for children this half-term
Hovertravel is offering free colouring sheets and crayons for children travelling this half-term.
February, 13 2020
Hover and Tuk Tuk for true romance
Launched just in time for Valentine’s Day, Hovertravel has, today, revealed a new experience available.
February, 05 2020
Hovertravel promotes National Apprenticeship Week 2020
Hovertravel has been promoting the benefits of apprenticeships to school children.
February, 03 2020
Hovertravel welcomes Sir David Jason for Great British Inventions
Tuesday 4th February’s episode of Sir David Jason’s current TV documentary series.
January, 21 2020
Hovertravel’s accessibility initiative shortlisted
Hovertravel has been named as a finalist for this year’s Business Excellence Awards hosted by The Portsmouth News.
January, 10 2020
Hovertravel shortlisted for Tourism Award
Hovertravel has been shortlisted for a major national travel award.
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