OK, I agree with this
Board & Key Staff
The Rock Hotel
News & Community
Western Mediterranean Businesses
News & Community
September, 05 2017
Your Service Centre Gatwick produces a Rising Star
Your Service Centre Gatwick, in partnership with Skybreak is thrilled to announce Kimberley Steer has been selected as an Apprentice Rising Star, in partnership with Virgin Holidays. Three Rising Stars have been selected by Travel Weekly and Kimberley has featured in this week’s magazine, along with the other winners from Flight Centre & Thomas Cook.
When asking Kimberley about her apprenticeship she said: From as far as I can remember, so from a very young age I have always wanted to be a part of the travel and tourism industry. I completed my Level 2 travel and tourism in college and have always had a massive interest and a huge passion for travel. Even though I learnt a lot in college there is nothing like being on the front line and taking on different challenges to help people every day. What I like about being an apprentice the most is that in college you are just stuck in a classroom and don't see what really happens within an airport/work place and how to deal with different situations, every day is different here at Gatwick and you learn something new every day.
Your Service Centre Gatwick’s team of six apprentices, led by a mentor, are responsible for delivering five star customer service to passengers passing through Gatwick Airport. Ensuring they are readily available, the team communicate with passengers, over the telephone or via email acting as the front face of the business, effectively communicating between our customer service agents and the passenger during periods of high traffic.
As well as featuring regularly in Travel Weekly over the next 12 months, Kimberley has won 2x flights courtesy of Virgin Holidays, tickets to major travel industry events and regular mentoring and advice from industry experts. The first event Kimberley will attend will be the Association of Touring and Adventure Supplier conference in Birmingham on the 18th October, with an article on her experience at the conference in a November edition of Travel Weekly.
View all News & Community
More Stories from Skybreak
January, 28 2020
Free reusable water bottles for staff at Skybreak
Skybreak, the UK’s leading airport representation company, is helping its staff get involved.
January, 14 2020
Skybreak donates to Crawley Open House
Skybreak, the air travel recovery specialist based at Gatwick Airport, has donated a trolley-load of food.
December, 09 2019
Skybreak hands big cheque to local charity
Skybreak, the specialist airport representation company headquartered at Gatwick Airport.
November, 29 2019
The champions of airport care
7,000 hours each year for the past 25 years, there has been a team of highly trained travel experts at Gatwick Airport.
July, 03 2019
Naomi Chrisholm features on the cover of Gatwick’s “Your Magazine”
Talking about her job at Skybreak, the magazine is circulated to all staff at Gatwick Airport.
May, 20 2019
Staff at Skybreak support Mental Health Awareness Week
Creating a positive work environment and developing resources to support each other.
March, 08 2019
Recognising our rising stars at Skybreak
Celebrating the achievements of our young agents as part of International Women's Day and National Apprenticeship Week.
July, 18 2018
Your Service Centre Gatwick organise trip to Isle of Wight Zoo for...
A group of children cared for by Chestnut Tree House enjoyed a fun-filled out on the Isle of Wight.
September, 08 2017
Teleticket nominates local charity partner Starr Trust
Teleticket, the agent friendly flight consolidator has nominated local charity, Starr...
Take a look into our evolution
Take a look back in time from 1810
Find out more about our key people